Terms of service

Effective Date: June 2026

Please read these Terms of Service carefully before using The Natural Company website or placing an order. By accessing our site or purchasing from us, you agree to be bound by these terms.

1. About Us

The Natural Company is a brand selling plant-based, non-toxic home cleaning products in India. Our website is operated on the Shopify platform.

2. Products

  • All products are described as accurately as possible. Colours and textures may vary slightly from images due to screen settings.
  • We reserve the right to limit quantities, discontinue products, or modify pricing without notice.
  • Product formulations may be updated. Always read the label on the physical product before use.

3. Orders and Pricing

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to cancel any order in case of pricing errors, stock unavailability, or suspected fraudulent activity.
  • You will receive a confirmation email once your order is placed. This does not constitute acceptance — acceptance occurs when your order is dispatched.

4. Payment

We accept major payment methods including UPI, credit/debit cards, net banking, and Cash on Delivery (where available). All online payments are processed securely.

5. Shipping

Please refer to our Shipping Policy for full details on delivery timelines, charges, and serviceable locations.

6. Intellectual Property

All content on this website — including brand name, logo, product names, descriptions, images, and copy — is the intellectual property of The Natural Company and may not be copied, reproduced, or used without written permission.

7. Limitation of Liability

The Natural Company shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the value of the product purchased.

8. Use of Products

Our cleaning products are intended for household use as directed on the label. We are not liable for misuse, improper application, or use of products on surfaces not recommended on the label. Keep all products out of reach of children.

9. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in [Your City], India.

10. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website after changes constitutes your acceptance of the revised Terms.

Contact

📧 team.thenaturalcompany@gmail.com